Returns & Exchanges
At Brass Knuckle, we stand behind the durability and quality of our gear with a straightforward 30-day return policy. If you are not completely satisfied with your purchase, we offer hassle-free returns and exchanges on all items in their original condition.
Initiate Your Request
Log into your account portal and select the order containing the items you wish to return to receive a unique Return Merchandise Authorization (RMA) number.
Pack Your Gear
Securely place the unused items in their original packaging, ensuring all tags are attached and the RMA number is clearly written on the outside of the box.
Ship It Back
Print your prepaid shipping label from our portal and drop the package off at any authorized carrier location within 7 days of generating the label.
Inspection and Refund
Once our warehouse team verifies the condition of the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing